UntechO

Internet Provider Event Scheduling App For Businesses

Support

Our support is currently limited to e-mail and live chat. E-mail support is available 24 hours a day and replies are never more than 24 hours from reception. Live chat is available between 8 AM and 5 PM central standard time Monday through Friday except for holidays.

Several of our packages do offer remote support and service. This is above and beyond e-mail and live chat and will allow our support technicians to directly access your website as well as your hosted app. This is usually the most efficient form support and we do encourage customers who are happy with our products and services to upgrade to this. They can make a two week problem become a two-day problem very quickly.

It is possible to schedule a meeing using Google Hangouts with one of our support staff. Email to find out how.

Here's a list of frequently asked questions and their answers.

  • vanity URLs
  • header image issues
  • multiple sessions batch edit
  • video features
  • speaker directory
  • printing and print friendly schedules
  • session sorting
  • iPad access
  • android access
  • connectivity diagnosis